The Chestnut Team
Your Real Estate Specialist

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Our Communication Guarantee

Fact: According to the National Association of Realtors, 70% of the public thought their agent did a poor job communicating with them. Not The Chestnut Team.

  1. We guarantee we will provide feedback to you within 24 hours after showings (when available), via a Client Marketing Webpage to keep you informed of all responses and comments.

  2. We guarantee we will schedule a weekly call with you to discuss feedback, showing traffic, market activity, and price adjustments with regards to positioning your home on the market.

  3. We guarantee we will be available to receive your calls between 1pm and 8pm Monday through Saturday.

  4. We guarantee we will return all phone calls, texts and emails between 11:30am - 1pm daily and 4pm - 8pm..

  5. We guarantee that you will be kept informed regarding new homes that come on the market to compete
    with yours, as well as recent sales around you.

  6. We guarantee you will visually see any brochures, websites, etc., to see how your home is being marketed.

  7. We guarantee that we will call, email or hand deliver any correspondence that is of an urgent nature.

  8. We guarantee we will inform and update all agents and brokers in the area about your home.

  9. We guarantee that buyers will have information on your home available 24/7 via your customized property website including virtual tour and photo gallery.

  10. We guarantee that you will have 24 hour access to the Task Report which provides all the daily tasks the team are doing to market your home successfully.


Friendly. Professional. Exceptional communicator. Diligent. George is amazing. This is the second home he has sold for our family,...
- Ashley A.


27941 La Paz Rd, Suite C
Laguna Niguel, CA 92677

DRE# 01328182

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